Have a problem with your order?
Let us know and we will either refund you fully or ship you a new one, free of charge, your choice!
Oh, and don't worry about returning the old one, you can keep it too!
If you have a problem with your order, we only ask you one thing. Please let us know what went wrong! We want to know what we can do to be better in the future. Please help us learn from our mistakes and improve our overall customer experience!
Send us an email at email@example.com and we will be happy to help!